Our FORMS

In the event of emergency or illness, we will make every effort to contact you or your contact person. If no one can be reached, our veterinary staff will begin treatment deemed necessary. Please provide a dollar limit you authorize for treatment ($200 minimum) :

For a vaccine to provide the most immunity to disease, it should be given at least 14 days prior to exposure. Vaccines given at time of drop off will not provide immediate protection.  If your pet is in need of veterinarian services during its stay please fill out the Veterinarian Request under "Our Forms"

FEEDING:

If your pet requires food from home please adhere to the following policy:   All meals must be packaged in a seal baggie, containing ONE meal per baggie.  We cannot accept outside food packaged any other way.  An additional $1 charge per meal will be applied to your bill for a storage/administration fee.  

MEDICATIONS & SUPPLEMENTS:

I understand that Town & Country Animal Care Center will only administer medications/supplements if they are brought in the original container.  Town & Country ACC will only administer prescribed medications as directed on the label.  I understand that there is an additional $1 charge per medication/supplement that is administer during my pet's stay

 ACTIVITIES (Available at an ADDITIONAL cost):

PACKAGES:

 BATHING/GROOMING (Available at an ADDITIONAL cost):

(Boarding dogs being groomed will be ready by 12:00 discharge time)

 *Pets found with fleas, ticks, or are messy during their visit will be bathed at owner’s expense.  

*Not all hairstyles are possible on some pets if their coat is matted or in poor condition. Please consult with your groomer prior to leaving about our request and price quote.

All Pets sharing a run must be tolerant of one another’s toys and require no supervision during feed time. Check out time is by 12:00PM. All Pets must arrive by 5:00PM weekdays or 9:00AM-12:00PM or again 4:00PM-5:00PM on Saturday for boarding drop off. Board rate is a daily fee, starting the day of drop off. Sunday evening discharge is available. Sunday is charged as a full day board fee

OFFICE HOURS:

(Check out time is 12:00PM; Drop-off by 5:00PM)

Monday - Friday

7:30AM-12:00PM

3:00PM-6:00PM

(drop-off by 5:00PM)

Saturday 

9:00AM-12:00PM

4:00PM-5:00PM

Sunday 

PICK UP ONLY

4:00PM-5:00PM

  PERSONAL BELONGINGS

List all items with pet. Pet’s name and last name must appear on each item.

Return OR replacement of any items left is not guaranteed.

While every precaution will be taken to prevent loss, damage and destruction to your pet’s belongings we cannot guarantee such and replacement will not be offered. Sign below to indicate your understanding of this policy.